Claims Handler
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Position Overview & Specifications
Claims Handler
*Remote Working Opportunity!*
Based either in our head office in Tamworth, Hadleigh, or remotely depending on location.
Claims Settlement Agencies Limited are looking for Insurance Claim Handlers to join our fast growing team across various forms of insurance including travel, weddings, gadget, financial failure and personal accident.
Claims handling experience is essential.
Primary Responsibilities:
- Handle claims from inception to conclusion, whether this be settlement or repudiation
- Assist the customer with any queries, whether this be via telephone or written communication
- Able to identify potential fraud and recovery opportunities
- Ability to manage own workload and assist with others where/when needed
- Able to work to daily minimum targets
Essential Skills:
- Previous experience in claims handling (preferably travel – desired but not essential)
- Computer literate
- Familiar with Excel, Word
Why CSA Ltd?
CSA Ltd are a specialist independent Third Party Administrator based in Hadleigh, Essex. Registered & regulated by the Financial Conduct Authority. For over 30 years CSA Ltd have been providing bespoke services for some of the UK’s largest insurers, underwriting agencies & brokers. CSA Ltd is led by an experienced team which combines customer focus, high quality service values & an unbeatable passion for the job in hand. This is what makes us one of the market-leading claims handlers and customer service providers.
We have a number of departments within our wider group, Gallagher Bassett, enabling you to progress your career in whichever direction you desire. Office locations across the UK are as follows:
- Tamworth
- Blisworth
- Llantrisant
- Ipswich
- Chelmsford
- Horsham
- Hadleigh
We are proud of our company values; we value our people as our most important asset. We invest substantially in training and provide long-term career opportunities, to ensure that our employees are equipped with the knowledge and skills to perform at their best.
By joining CSA Ltd, you are joining an organisation who will present opportunities that not only enable our company to remain an industry leader but also provide employees with limitless possibilities for success and personal growth.
What can CSA Ltd offer you:
- Fully funded Qualifications, and Learning and Development Courses
- 25 Days Annual Leave, Plus Bank Holidays
- Pension Package
- Subsidised Gym Membership
- Life Assurance
- Group Income Protection
- Season Ticket Loans
- Gallagher Benefits Choice Portal
- Employee Stock Purchase Plan
Do you feel you meet the criteria for the position of Claims Handler? If so, we encourage you to apply today.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Should you be successful, you will be subject to a variety of checks including: a basic DBS disclosure and references.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Claims Handler • Gallagher
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