Tenancy Management Adviser

Are you an experienced Tenancy Management Adviser looking for a new role?We're looking for the right candidate for a full-time role, addressing tenancy breaches in relation to communal fire risks on a 6 month+ contract.

***This role will require you to obtain a Standard satisfactory clearance from the Disclosure and Barring Service***

Rate: £18.00-£22.00 per hour (negotiable dependant on experience)

Hours: 35 per week

The right candidate will have…

• Experience of providing advice/assistance to the public in a customer-facing role within a housing or support setting,
• An understanding of housing and other relevant policy and legislation, including housing supply and demand issues and welfare reform,
• An understanding of the network of statutory and non-statutory social and community services and how these may be utilised to support and empower vulnerable people,
• The ability to undertake risk assessments, develop safety plans and make recommendations about risk and need based on the evidence.

Role responsibilities…

• This role will be focussed entirely on addressing tenancy breaches in relation to communal fire risks - unauthorised storage, dumping etc.
• Identifying and addressing resident needs at an earlier stage – including targeted visits to those at risk of poor outcomes
• Managing non-emergency service requests from tenants, enabling them to maintain their tenancies and thrive, including: management of lower-level antisocial behaviour, oversight of legal work and other service requests related to the Conditions of Tenancy

If you feel you’d be a good fit for this role but are unsure about the rate, hours or have any questions please still feel free to send us your CV.

We’re regularly looking for people across the UK for similar roles and would love to chat with you about your employment situation.

Job Types: Full-time, Permanent

Salary: £18.00-£22.00 per hour

Benefits:

• Work from home

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Islington, Greater London: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Do you have a working knowledge of housing supply & demand issues and welfare reform?

Experience:

• risk assessment and safety plan: 1 year (required)
• housing or support setting: 1 year (required)

Work Location: In person