Neighbourhood Officer

Do you want to come and help us solve the housing crisis in the East of England? We’re a social housing provider with a genuine commitment to Equality Diversity and Inclusion. Not only would you be doing a really rewarding and worthwhile job, but you will also receive a competitive salary and a great range of benefits for doing it.

Our people and our customers are at the heart of everything we do here at Flagship Group. We have a set of values that we all work towards to ensure that we achieve our purpose of providing homes and creating sustainable communities. Those values include Great People Doing Great Things, Relentlessly Improving Performance, Spending Money Wisely and delivering excellent customer service.

We are pleased to share an opportunity to join Flagship Group’s Neighbourhood Services Team, as a Neighbourhood Officer. The role is a permanent post, working 37 hours per week; Monday to Friday.

This is a field-based role and will require travel to our offices, customers and properties across East Anglia: mostly in the Mildenhall / Red Lodge area.

Flexible Working will be considered.

In this important role as a Neighbourhood Officer you will be in a customer facing role where you will be responsible for keeping our neighbourhoods and communal areas clean, tidy and free from any litter, graffiti or fly-tipping. The role includes making regular inspections of our neighbourhoods, playgrounds, and independent living schemes.

Applications are welcomed for the role of Neighbourhood Officer from those with previous experience of Customer Service and communication skills.

In return we offer a competitive salary and benefits package that includes:

Ø Competitive Salary of £25,356.00 per annum.

Ø Company Van.

Ø 25 Days Annual Leave increasing to a maximum of 28 days with length of service.

Ø Buy and sell up to 1 weeks Annual Leave.

Ø Flagship Rewards Scheme.

Ø Death in Service Benefit.

Ø Company Sick Pay.

Ø Agile Working Environment.

Ø Employee Assistance Programme.

Closing Date: 01.03.2023. Interview Date: 13.03.2023, in Bury St Edmunds.

To apply please click "Apply on Company site". You’ll be taken to our company website, where you can see the attached Job Description, for responsibilities and requirements details and then please click ‘’Apply online’’. You will be asked to fill in some basic personal details, to attach your CV and provide a supporting statement, outlining why you’re the right person for the job; please quote Reference Number 0434 and state that you are applying to be a Neighbourhood Officer, in your statement. If you’d instead prefer to send us a 3 minute video supporting statement, please share the video’s link in the supporting statement box.

We offer anonymised shortlisting, any identifying personal details will be hidden; if you wish to be anonymous, please ensure that you don't include identifying features in your free text responses or attachments.

For a full list of list duties and criteria for the role and to access a copy of the Neighbourhood Officer job description please go to the following site and search for by job title: https://www.flagship-group.co.uk/careers/join-our-team/

Applications may be reviewed, and candidates invited to interview ahead of the close date.

We regret that we are only able to contact shortlisted applicants. If you have not heard from us within 14 days of the closing date, your application has been unsuccessful.

No Agencies please.

Neighbourhood Officer – Reference Number 0434

Job Types: Full-time, Permanent

Salary: Up to £25,356.00 per year

Benefits:

• Additional leave
• Company car
• Company events
• Company pension
• Cycle to work scheme
• Life insurance
• Referral programme
• Sick pay
• Store discount
• Wellness programme

Schedule:

• Monday to Friday

Work Location: On the road

Reference ID: 0434