Sales Consultant

This role will take direct responsibility for growing and managing our Taxi Online booking tool. The role consists of managing existing business taxi accounts, whilst developing new clients within the business sector, always seeking, and exploiting opportunities as they present themselves. Raising FTS' profile and maintaining visibility in the market is an important element of the role, and may require some attendance at industry groups, conferences, and other business events.

As a key member of the Sales Team, you will also work with colleagues across the business to develop and share best practices.

What will you be doing?

• Deliver plan to grow B2B taxi sales through our Taxi Online booking tool.
• Attain revenue targets.
• Sign-up new account holders to FTS' Taxi Online service.
• Maintain and build the relationships with significant customers to safeguard FTS from losing any business.
• Be the taxi product champion for existing coach product customers, i.e. offering taxi services for conference and events activity when FTS is dealing with the larger group movements of delegates already / language schools who need taxis for mature students travelling alone, etc.
• Approach recognised large users of taxi services and position Taxi Online as a preferred supplier.
• Work with the UK train operating companies to promote Taxi Online as a booking portal for rail clients seeking to make ‘final mile' journeys from their arrival railway stations.
• Develop and maintain a thorough knowledge of the client base and sales development pipeline, ensuring records are accurate on the CRM system.
• Use company CRM system to record all customer contact and ensure that business leads are carried forward to a conclusion.
• Work with trade associations and organisations to promote FTS' Taxi Online service to their memberships, for example the IoD, Chambers of Commerce, etc.
• Attend trade events to promote sales.
• Work with the taxi supplier management team to match sales effort to UK locations where we have excellent cab company coverage and flag areas where coverage is poor.
• Produce MI and reporting on a monthly basis.
• Look for opportunities for the Taxi Online API link to be integrated with other travel and logistics websites

What are we looking for?

• Sales background is desirable
• Strong Organisational skills.
• Able to engage and influence others.
• Ability to present detailed information concisely.
• Strong interpersonal skills.
• Solution focused.
• Strong communication, influencing and negotiating skills.
• Customer focused and committed to service delivery.
• Strong commercial awareness and evidence of business acumen
• Ability to create and analyse reports.
• Self-motivated and able to work in a stand-alone role.
• Target driven and able to prioritise workload.

Rewards & Benefits

• First Xclusives discount scheme: You and your family & friends can benefit from over 3,000 offers on high street & leisure brands
• Free travel on our buses for you and your family
• £6 all-day train travel for you and your family on Great Western Railway, South Western Railway, Avanti, Trans Pennine Express, Hull Trains
• Cycle to work scheme
• 25 days holidays
• Pension scheme and chance to buy discounted First Group shares

We put a big focus on physical and mental wellbeing at First. We recognise that anyone can be affected by the stresses and strain of work, or life outside it. You'll find a range of health-promotion initiatives, and you will have 24/7 access to our confidential Employee Assistance Programme.

Please apply now. We look forward to receiving you application.

Public transport serves everyone, whatever their differences. At First Bus, we want to be an employer open to you, no matter what your differences are. We aspire to be an inclusive organisation because diverse backgrounds, thinking and experiences bring so many benefits to our customers, communities and people. We welcome applications from all.