Application Analyst

There is an exciting IT revolution underway at Fenwick, driven collaboratively by people and underpinned by technology. Over the past 4 years we have delivered significant business improvement and we continue to embrace lots of exciting challenges on our IT Roadmap – to be precise, there are 58 exciting challenges laid out this financial year!

We have already achieved a lot in a short space of time, now we are expanding our IT department and need you to help us deliver more value in a shorter space of time. Technology has never been more interesting and Retail has never been more alive.

Do you want to be part of the expanding IT landscape at Fenwick? Are you ready to join a dynamic Applications team? Do you have a passion foranalysis? If so, we have an exciting opportunity for you to join our IT team as Application Analyst based in our Newcastle office.

What’s in it for you?

When you join Fenwick, you’ll join our ever-growing family. As well as the opportunity to take the reins of Talent team, you’ll receive 25 days annual leave (plus 8 bank holidays), up to 25% discount in all of our stores and on www.fenwick.co.uk, shopping made easy! You’ll be able to work from home every Thursday and Friday and we’ll also give you an additional day off for your birthday.

We offer a salary of up to£35k p/a, dependant on experience.

So, more about our Application Analyst…

You will play a pivotal role in the day-to-day functional support of key business applications, such as D365, Salesforce and FRS. You will be responsible for investigating incidents and problems raised by the business and work with the wider IT Team to resolve.

You will live our value ‘Respect and Work Together’ through collaboration and partnering with both internal and external stakeholders.

Growth is important to us and in the spirit of our value of ‘Be Bold and Courageous’, you will provide input into definition of functional requirements for new application functionality.

As well as challenging others and ‘Owning and Delivering’ your promises, you will work with business functions and DevOps Team to ensure appropriate levels of capacity, availability, security and continuity is in place for all application component. You will have a best practice and a ‘Customer First’ approach to reviewing issues and improvement actions.

You will thrive developing relationships and building processes to ensure we ‘Keep It Simple’ taking unnecessary complexity away.

About Fenwick

Fenwick is rich with heritage and history, celebrating 140 years as the UK’s largest family-owned department store group. We are on an exciting journey, transforming the business to exceed our customers' expectations, and we are always on the lookout for talent to join us.

We have stores located across the UK, differing in size, and offering, specific to their local community. We are fortunate enough to say our stores also house our functional teams, allowing for a truly collaborative approach.

Job Types: Full-time, Permanent

Salary: Up to £35,000.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Discounted or free food
• Employee discount
• Referral programme
• Sick pay
• Store discount

Schedule:

• 8 hour shift
• Monday to Friday

Application question(s):

• Does the advertised salary meet your expectations?
• Do you currently hold the right to work in the UK?

Work Location: Hybrid remote in NEWCASTLE UPON TYNE

Application deadline: 31/01/2023
Reference ID: AG - AA - NB