Administration Assistant

Established in 2000, Express Solicitors is an award-winning law firm that deals personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide. We are proud of the work we do helping injured people, and this is our core business.

We are currently ranked 93 in the Top 200 UK Law firms and are a Legal 500 Recognised Leading Firm for both Personal Injury and Clinical Negligence. We have a 5-star ranking with Trust Pilot from over 4,500 reviews, which, coming from our clients, means a lot to us.

The Role:

Express Solicitors are currently recruiting for an Administration Assistant to provide office and reception support in a busy legal environment. You will be doing a variety of tasks from general administration duties, like processing the post, to meeting and greeting clients. This is an exciting opportunity for a talented administrator to progress their career forward within a professional environment.

• Sorting, scanning and franking of mail
• Reception duties, including answering telephones in a polite and professional manner
• Administration support, such as typing, filing, faxing, photocopying
• Manual handling – lifting heavy boxes, moving furniture etc
• Making refreshments
• Ensuring meeting rooms are prepared
• Filling and emptying dishwashers
• Completing checklists on a daily / weekly basis as instructed
• Ordering stationery
• Errands, such as buying milk for the office
• Helping to keep the office tidy
• Other ad hoc duties as required

Person specification:

Essential Criteria

• GCSE Maths and English at Grade C or above

• Administrative experience
• Experience of working in a customer-facing role
• Experience of dealing with customers on the telephone

Desired Criteria

• Reception/Switchboard experience
• NVQs or qualifications in business administration
• Experience of working in a law or legal services firm

Salary, Hours & Benefits:

• 23 days holiday a year, rising to 26 days (3 days reserved for Christmas closure of the office)
• 3 holiday buy backs per year after 1 year of service
• Extra day’s holiday for your birthday after 2 years’ service.
• Private medical insurance available after 2 years’ service
• Death in Service – 2 x salary
• Active social committee with generous departmental and firm-wide social budget.
• Active training culture and various groups and events such as Diversity & Inclusion.
• Netball / Football team, 10km Manchester team and more.
• Enhanced Maternity Leave payment if you have over 1 year tenure
• Other benefits including Employee Assistance Programme, free fruit & annual flu jab