BA/Designer

In this role you'll be working with a squad, operating the design framework to deliver brilliant customer and advisor experiences. You'll work across the principles and approach for design to provide early engagement on roadmap initiatives for our brilliant brands. You'll understand business needs to ensure requirements are met and identify opportunities to leverage the power of Decisioning to ensure everything we do is personal, simple and brilliant.

As a BA/Designer - Decisioning you'll be a leader responsible for maximising the value of the products created by an agile development squad. Working in collaboration with Solution and Decisioning Architects, Product Owners, other Business Analysts, MSPs and Developers you'll work with our stakeholders to produce User Stories and Artefacts in support of their change requirements for briefing and handover to the Development teams. You will break down into stories or actionable chunks of value, working with the squads and delivery teams to ensure they are implemented.

The skills and experience you'll need

What's in it for you? What are the benefits?

At BT, we entertain, educate and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity, that takes a genuine and proactive interest in your progress and development. Benefits of working for BT include:

BT is an equal opportunities employer. We’re working hard to create an inclusive working environment, where people from all backgrounds can succeed. We want to make sure your recruitment experience is the best it can be – so, if you’re selected for an interview, please let us know if there’s any adjustments we can make that would be helpful for you.

Looking in:
Leading inclusively
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.