Niche Claims Handler
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Transatlantic Cost of Living & Purchasing Power Benchmark
Position Overview & Specifications
Claims Handler
Preston/Remote/Hybrid Opportunities Available
Davies are looking to recruit exceptional Claims Handler’s to join our growing Claims team. This role will place you at the heart of our customer journey and you will be the first point of contact in moments that matter to our clients.
This role is diverse with exciting opportunities to develop your skills across a range of accounts including motor, pet, gadget, wedding, travel, warranty and household products! There is always something new to get your teeth into!
Once you join Davies there is no ceiling to where you can go within our business!
What your day would look like:
Interacting with a variety of people including customers, insurers, suppliers and colleagues around the country
Ensuring the correct information gets to the right people, you’ll be confident in your written and verbal correspondence and checking policy cover
Reviewing and setting up new claims, appointing contractors and updating claims on internal systems
Prioritising and reviewing diaries in a timely manner
Issuing payments to policyholders and suppliers for settlements
Contributing to team, division and wider business growth and development
What you’ll bring to the role:
Your professional and amiable approach. You want to find solutions and help customers through their claims effectively
You know your way around the computer and can use MS Word, Excel and Outlook with ease
You can work with pace when called to whilst remaining effective, you enjoy the challenge
You pride yourself on your customer care, empathy and attention to detail
Some of the key offers we give back to our people:
Office / Hybrid / Remote working options available
Pension – contribution matched up to 5%
Life Assurance (2 x basic salary)
Free Eye Test Vouchers
Access to our We-Care service (Your 24/7 online GP, mental health support service, get fit programme and more)
CPD investment with access to training and professional qualifications
Monthly Bus Pass Discounts
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Niche Claims Handler • Davies Group
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