Data Entry Clerk

Location : Ashby de la Zouch / Hybrid

Contract : 6-months fixed term (Full time, Part time 50% possible)

About Cyncly

Cyncly's end-to-end software solutions connect designers, retailers, manufacturers, contractors and consumers to make spaces amazing. With the world's largest repository of product content, we equip customers with the tools to transform vision into reality. From inspiration to installation, Cyncly transforms how spaces are imagined, designed, sold, managed and made.

Cyncly's brands are Compusoft, 2020, 3CAD, Access IT (contract ERP), FeneTech, First Degree Systems, Focco, GO-2B, M3B, Promob, Soft Tech, RFMS and Virtual Worlds.

About the Role

What differentiates Cyncly from other CAD suppliers is our top level customer support alongside our rich and extensive content library.

As a member of the central dispatch team you will be responsible for the set up and delivery of our software to new and existing customers. You are someone who is passionate about data accuracy and attention to detail, who is comfortable to communicate with stakeholders involved in the successful onboarding of new systems users. You are able to work autonomously as well as be a team player.

Key Position Responsibilities include:

• Preparation of software licences for new and existing customers.
• Updating customer account(s) with additional information and services.
• Informing customer success manager(s) to begin the onboarding process.
• Liaise across sales, support and finance departments to ensure a smooth onboarding process.
• Active participation and sharing of information within the team.

Required experience:

• MS Office Experience (Outlook, Word, Excel)
• previous data entry experience (not essential)

Required skills and competencies:

• Methodical and data driven.
• Attention to detail.
• Focus on quality and speed.
• Able to work independently.
• Good communication skills, both verbal and written and knowledge of French is an asset
• Time management and organisational skills to ensure products are delivered in a timely manner.
• Curious and proven willingness to learn new skills.

Working for us

At Cyncly, we’re a global family that collaborates with humility and respect for one another. With more than 2,300 employees around the world, we not only recognize our diverse perspectives, we champion our different outlooks and firmly believe it to be what makes us better together.

You can expect to work in a supportive and nurturing environment, with experts in their fields who strive for quality and excellence without compromising others. We also believe in a flexible and autonomous working environment, focused on the continual growth of our employees.

Diversity of experience and skills combined with passion is a key to innovation and brilliance, so we encourage applicants from all backgrounds to apply to our roles.

That’s who we are: A team that recognizes our strength is in working together to not only get things done, but also lead the industry with a bold approach that’s dedicated to making our customers better. Come join us.