Helpline Advisor (s)
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Transatlantic Cost of Living & Purchasing Power Benchmark
Position Overview & Specifications
Position: Helpline Advisor (s)
Location: West Sussex - can choose from one of our offices Crawley/Shoreham/Worthing/Horsham/Haywards Heath Hybrid and home working will be considered
Closing date: 04 July 2023
Role details
Job title: Helpline Advisor (s)
Location: West Sussex - can choose from one of our offices Crawley/Shoreham/Worthing/Horsham/Haywards Heath Hybrid and home working will be considered
Salary: £23,000 + 3% pension contribution
Salary pro rata: No
Hours per week: 37 hours per week
Type of contract: Permanent
Closing date for applications: 4th July 2023
Link to job pack for application and for more information:
https://www.advicewestsussex.org.uk/helpline-advisor/
We are exciting to be part of a national network delivering income maximisation advice to foodbank users. We are recruiting 2 Helpline Advisors to help us deliver a vision of a world without poverty. We have a proven track record of making a difference and are looking for more people to join our team who work across the County.
Training will be provided to the right candidates.
Please visit our website and send the completed application form, and any questions you may have, to recruitment@westsussexcab.org.uk.
Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.
All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Helpline Advisor (s) • Citizens Advice
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