Mosaic Helpdesk Administrator
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Transatlantic Cost of Living & Purchasing Power Benchmark
Position Overview & Specifications
Employer: Children, Young People, Education and Skills
Job number: SOJ14783
Closing date: 26-May-2023
Post requires 5 years residency: Yes
Post requires Criminal Records Bureau (CRB) clearance: Yes - Standard
Contract type: Permanent
Full time or part time: Full Time
Term time only: No
Working hours: 37 Hours per Week
Shift details: N/A
Salary: 37383 - 42089 GBP per year
Job summary
Interested in IT Helpdesk Support? Want to work with a dynamic case management system? We are recruiting a Helpdesk Administrator to join our growing team in Children’s Social Care. We provide application support, problem management & resolution and technical advice to 250 workers.
Email Suzie Phillips (s.phillips@health.gov.je) to arrange an informal discussion.
As an inclusive employer we will create opportunities for flexible working to attract and retain talent which reflects the diversity of the communities we serve. We welcome applications for working flexible hours, part-time working and job sharing.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Mosaic Helpdesk Administrator • Children, Young People, Education and Skills
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