Hospitality Assistant (Cambridge)

Carbon 60 are looking to recruit a Hospitality Assistant for its leading Facilities Management client based in Cambridge

This is an online temporary position with the probability of a permanent role

Duties will include

• Continuously working to high quality of service delivery
• Adapt to different service needs for a range of customers
• Working in a fast-paced environment and working effectively to delivery 5-star customer satisfaction
• To ensure that Company and statutory regulations, regarding hygiene, safety of staff, food and equipment are complied within all tasks undertaken
• To ensure the security of stores, cupboards and any other area under your control and to prevent the abuse and/or destruction of Company property
• To assist in maintaining correct procedures for all deliveries, stores and store rooms
• To report any customers complaints and compliments to a member of the management team
• To attend all staff meetings and training courses as requested
• To conform to the required dress code for your area, and to ensure the uniform provided is always clean, presentable and free from tears and stains
• The washing of all pots in the pot wash areas and operation of the dish washing machine, in accordance to directions
• To ensure all food waste is disposed of in correct manner in accordance with hygiene and environmental procedures
• To ensure that all wastage is recorded and agreed by the Catering manager or the delegated person of authority before being disposed of.
• To adhere to and carry out all cleaning as laid down in cleaning schedule.
• Ensure that all stock items are monitored and rotated and proper requisitions and stock transfer procedures are carried out.
• To support and promote the implementation of all new initiatives
• To provide a 5-star customer service experience to customers within the building
• To monitor and review the Multi-Functional Devices (printers) around the floor, top up paper and report faults
• To monitor and service the vend hubs and stationery hubs in the allocated areas, top up consumables as required
• To deliver Hospitality in Compliance with Food Health and safety legislation
• Support the catering team at times of high service delivery
• To support the furniture set-up within meeting rooms for Customers
• To assist in maintaining correct procedures for all deliveries, stores and store rooms
• To report any customers complaints and compliments to a member of the management team
• To report any incident of accident, fire, loss, theft, damage, unfit food or other irregularities to a member of the management team
• To ensure all food waste is disposed of in correct manner in accordance with hygiene and environmental procedures
• To ensure all waste disposal areas are left clear and hygienic at all times
• Carry out "spot" / reactive cleaning when required
• To adhere to housekeeping standards for each area
• Ensure that all stock items are monitored and rotated, and proper requisitions and stock transfer procedures are carried out
• To liaise and assist in other areas as dictated by business needs
• To support and promote the implementation of all new service activities
• Support manager with any reasonable request as requested

Benefits

• Free limited onsite parking
• Situated on a major bus route with a stop outside the building

This would suit a local person who wants to work weekdays only and no late nights

Working hours

7.00am to 3.00pm Monday to Friday

Pay rate

£11.24 per hour PAYE

For further details please call Andrew on 07734743454 or email me your CV

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.