District Library Assistant

We are looking for an enthusiastic and versatile person to join the team at South Cambridgeshire North Libraries. This includes Bar Hill, Cottenham, Histon, Papworth and Willingham Libraries.

The postholder will assist and deputise for the Area Library Manager in the day-to-day running of these libraries, as well as the management of staff and volunteers. Candidates must be able to drive and have access to a vehicle, as travel between the five libraries is essential. The successful candidate will need to work flexibly, with a requirement for some lone, weekend and evening working.

The successful candidate will have a flair for working with people and be able to create a friendly and welcoming environment for a diverse range of customers. They will be excellent at multi-tasking, resourceful and willing to lead a team.

Experience of working in a customer service environment is essential, but we welcome applications from all walks of life, who could bring new perspectives to this exciting opportunity. Experience of working in libraries would be desirable but not essential as full training will be given. Please note that library work is physically demanding; see the Job Hazards information for more details.

We want to recognise and celebrate the diversity of our local communities and be responsive to their needs. We also want to ensure that we are a fair and equitable employer, striving to achieve a diverse and culturally competent workforce. We therefore encourage applications from all areas of our community.

Interviews will be held on Thursday 27th April 2023 at Bar Hill Library.

Applications must be made online via this system, CVs or other attachments are not accepted.

For more information or to chat about this opportunity please contact Terri Lewis , Area Library Manager via e-mail terri.lewis@cambridgeshire.gov.uk or 0345 045 5225

You will be enthusiastic about what public libraries can offer, and able to promote and deliver our services, especially our offer for children and families e.g. class visits.

Although there is plenty of routine work, there is also scope to be innovative. Training will be given on specific library systems, but an ability to work with IT is essential.

Day to day tasks would include, supervising the library space, dealing with property issues, cash handling, planning events and answering customer queries.

The supporting statement is the most important part of your application. This will be used in the shortlisting process to assess whether you meet the essential requirements for the role. When completing the support statement for this position, please tell us how your skills, experience, capability and potential match each of the criteria in the person specification.

Please think carefully about the following criteria and provide practical examples of how and when you have used the particular knowledge, skill or experience:

• Demonstrate your understanding and delivery of good customer service
• A full account of your IT skills
• Passion for working in your local community
• A strong team player, able to work with colleagues on projects and contribute to team goals
• How to generate team spirit in a loan working environment.

Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.

Our four values are central to our culture, driving everything we do.

We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we believe benefits our employees, the organisation and our communities.

Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.

https://www.cambridgeshire.gov.uk/council/jobs-and-careers

We value our colleagues in Cambridgeshire County Council and have developed a number of benefits:

• Flexible Bank Holidays
• A comprehensive wellbeing package
• Our Cambs Rewards employee discounts
• A comprehensive pension scheme
• IDEAL staff equality, diversity and inclusion network.
• Camweb our staff intranet helping to keep you informed
• An employee recognition scheme
• Flexible working