E-Commerce Administrator

Digital Product Executive (Ecommerce Administrator)

Are you a tech-savvy professional with a passion for all things digital? We are seeking a highly motivated and talented individual to join our team as a Digital Product Executive . In this role, you will have the opportunity to work on exciting digital projects and initiatives, leveraging your skills to create cutting-edge solutions that drive business growth and success. As a member of our team, you will collaborate with like-minded individuals who share your passion for innovation and excellence. We offer a supportive and dynamic work environment, along with competitive compensation and benefits packages. If you're ready to take your digital career to the next level, we invite you to apply today and join us on our journey to shape the future of digital.

About the role

As a Digital Product Executive, your role will be critical in supporting the Digital Product Managers in the day-to-day maintenance and updates of products listed on the website. You will be responsible for ensuring that price and availability changes are accurately reflected on the website, as well as making content corrections/updates and general improvements.

You will also assist the Digital Product Managers in managing range updates from suppliers and manufacturers by preparing data in a format ready for review, which will help them determine the best way to deliver the product on the site.

Additionally, you will manage the Product Inbox and internal tickets raised by the wider business, ensuring that all requests are actioned or escalated to the relevant Digital Product Manager. Your role is critical in ensuring that the website remains up-to-date, accurate, and relevant, helping to deliver a seamless customer experience.

Your work will be an integral part of the Digital Team, and your attention to detail, organisation, and ability to work under pressure will be essential for success. You will need to be able to collaborate effectively with other members of the team, as well as with other departments across the business. Ultimately, your work will help to drive revenue growth and improve the customer experience, making it an important and rewarding role within the company.

This role is fully remote with some infrequent in person meetings throughout the year, so the candidate must also be able to work well in these circumstances.

Responsibilities

• In charge of the Product mailbox and responsible for passing tasks or making the product update.
• Creating job cards for future tasks
• Internal tickets
• Price changes – Adhoc and monthly
• Carry out tasks required by the Digital Product Managers
• Getting new supplier and manufacturer ranges import ready to reviewed by the Digital Product Managers

Requirements

• High level of Excel experience – Crucial
• Attention to detail
• Able to organise and prioritise tasks
• Good communication
• Able to research information if it isn’t already provided
• E-commerce experience preferred
• Reporting on large quantities of data
• Product feed optimisation for use in all digital marketing

Why work for us

• 32 days annual leave inclusive of bank holidays and Christmas & New year closure
• Access to Perkbox, our rewards & benefits scheme
• Regular company and departmental awards
• Annual bonus scheme
• Employee Assistance Program (EAP)

Job Type: Full-time

Benefits:

• Company pension
• Work from home

Schedule:

• Monday to Friday

Application question(s):

• This is not a senior role. The ideal candidate will have 1-2 years ecommerce experience where they've updated product details either individually or via spreadsheet. If this is you, please apply.
• Do you have experience in handling large amounts of data?

Experience:

• Microsoft Excel (required)

Work Location: Remote

Reference ID: Ecommerce Administrator