Mobile Carpark Warden

Job Role: Mobile Carpark Warden

Location: Bristol including travel to Bath, Gloucester, Swindon and Cardiff

Hours: Training days 08:00 – 16:00

Shifts ideally flexible to work 06:00 – 14:00 / 14:00 – 22:00

Salary: £10.90 per hour + Commission

Role Type: Full-time, Temp – Perm (Early in Career / Intermediate)

Must have valid driving licence and own transport

Training dates to start 22.04.2023

Paid travel and mileage

Ideally located Bristol or Bath

gap personnel are operating as an employment business and currently looking to recruit Mobile Patrol Operatives.

As a Mobile Patrol Operative, you will be responsible for issuing Parking Charge Notices to vehicles that do not comply with on-site parking regulations. The role will involve working outdoors across various car parks in your designated area. Due to the nature of the role, there will be large amounts of face-to-face interaction with members of the public. You will work to provide a high-end service to our clients.

You will be working outdoors, come rain or shine, and travel extensively in your set territory.

You will be coached by your Team Leader and Operations team to develop your understanding of the industry, use of technical equipment and your communication skills.

Job Responsibilities:

· To provide exceptional customer service to our clients and the users of their car parks

· To consistently achieve against KPI’s

· To work collaboratively with your team to ensure best practise is shared

· To efficiently plan routes with the use of navigation apps and knowledge of the region

· To patrol car parks in your designated area

· To issue Parking Charge Notices to offending vehicles as per site specifications

· To work with members of the public in a professional manner, even in confrontational situations

· To promptly report any health and safety issues that arise in line with company policy

· To maintain an up-to-date knowledge of industry standards and display these through your work

· Any other duties commensurate with the level of this role

About you:

· You will be happy to work independently with a high degree of autonomy

· You can work well under pressure and adapt quickly to changing circumstances

· You can remain calm and professional in difficult situations

· Have a positive attitude towards your work and the service offered to our clients

· You may have worked in similar roles however experience in the role is not essential

Benefits:

We know there’s more to life than work – that’s why when you join the Agena Group, you’ll get your pick of our amazing company perks through our Perkbox benefits platform. That includes discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and your day-to-day spending. You’ll also benefit from:

· Regular team/company socials

· Incremental holiday increases to recognise long service

· Wellness hub

· Employee Assistance Programme - 24/7 confidential, independent and professional counselling

· Cycle-to-work scheme

In addition to this our Engagement Committee regularly organise inclusive team events from breakfasts for charity, social drinks in your local office location to book clubs, environmental initiatives, and lunch and learns.

Additional Information:

· Our selection process is as follows: Application followed by Competency Based Interview

· You must be able to legally live and work in the UK

· The postholder will be required to travel to external meetings on occasion by most effective means available

If you are interested, please get in touch on 0117 911 7111 or click Apply now!

Job Types: Part-time, Temporary contract
Part-time hours: 40 per week

Salary: £10.90 per hour

Benefits:

• Free parking
• On-site parking

Schedule:

• Weekends only

Ability to commute/relocate:

• Bristol, Bristol: reliably commute or plan to relocate before starting work (required)

Experience:

• security: 1 year (preferred)

Licence/Certification:

• SIA (preferred)

Work Location: On the road