Specialist Customer Assistant
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Position Overview & Specifications
Specialist Customer Assistant
CUSTOMER ASSISTANT (Specialist)
Job Description:
Booths is more than just a well-loved store. It's a family. It’s about the People, the Product and the Place. We’ve been a family-run business since 1847 and joining our team really does feel like joining a caring, supportive family. You feel special and each day we all work together to be the difference.
Our Dream is to be loved by our customers for inspiring and nourishing their desire for excellent food and drink.
We believe in buying, making, selling and marketing the best food & drink. So, as a Customer Assistant, you will already be a natural when it comes to customer service however, with our bespoke training you will become an expert in delighting our customers with our warm northern welcome and creating a magical shopping experience for our customers.
Working in one of our departments your day will be filled with a variety of interesting tasks, from checking stock and keeping records to looking after health & safety and food hygiene. Our customers will be your main focus, and everything you do will be with their shopping experience in mind. If they're happy, then we're happy - and that's what Booths is all about. You don't need retail experience to join our family. But you do need to be the kind of warm, friendly, hardworking and innovative person who can shine in front of our customers and fit comfortably into a hard working close team.
Please Note:
Customer Assistant roles will require a minimum of 1 weekend shift per week.
Advertised rates of pay are applicable to 23 years +
Under 18: £8.47 (probationary rate) - £8.56 (full rate)
18 – 20 years: £8.82 (probationary rate) – £8.90 (full rate)
21 – 22 years: £10.26 (probationary rate) – £10.32 (full rate)
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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