Receptionist
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Position Overview & Specifications
Join the Birch Community in Selsdon as Receptionist
London Talent is proud to have partnered with Birch, as they open the new addition to the Birch family, Birch Selsdon, opening in spring 2023.
Who are Birch?
We’re glad you asked! Birch is challenger hospitality brand that believes in putting wellness, craft, and nature at the heart of everything we do. Birch Selsdon are on a mission to help you escape from hustle and bustle of urban living and give your body, and mind, the chance to switch off, relax and reset.
Birch Selsdon and the team would love to welcome you on this journey as we open the doors for guests, and future friends, to enjoy. We have 180 sleeping spaces, working destinations, 2 restaurants, a selection of bars, wellness centre, pottery, craft destinations and lido, along with our 200 acres of rewilded land, where cows, pigs and deer roam free, and our horticulture team grow fruit, vegetables and herbs that will be foraged to use across the site. What really makes Birch special is our people, aligned to lovingly take care of the land and hotel that we are the ambassadors, and custodians of.
Are you a bit of Birch, here is what is needed to join us…
As Receptionist, you and your team will set the scene for our guests. It would be great if you have at least 1 years’ experience and have previous knowledge of working with Mews, our booking system.
Who are you?
- A values driven individual who speaks their mind, is brave enough to be different, and believes in caring in all that you do.
- You are a natural leader, inspiring, creative, and enthusiastic about building a team who are as excited about Birch as you are.
- You are passionate that our guests leave Birch Selsdon reenergised, looked after and already planning to return.
- You have developed yourself within your role and understand how looking after the front office should be done.
- You have the knowledge to deliver results, through promotion of the business and its facilities, optimising processes, accurate reporting, and savvy cost controls.
- You understand how to care for our guests, a natural problem solver and always keen to give the guest something that they weren’t expecting.
Check our some of our Birch Benefits to help you play hard…
- Free Gym Membership
- 30% discount across all food and beverage outlets in all Birch Hotels
- Stay with us from £50.00 Bed & Breakfast in all Birch Hotels
- Learn a new hobby in our bakery, pottery or become a master ceramicist.
- Holiday that increases with your length of service (up to 5 additional days)
- Use of the Lido to get your laps in or relax in the sun.
- Party with Birch in our Birch Team Socials where we kick back, relax and celebrate.
- Discounted treatments in our wellness centres
- Cycle to work and tech schemes.
- Healthy and nutritious meals on duty
- Plus Many Many More!!
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Receptionist • Birch Selsdon
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