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🇬🇧 United Kingdom Corridor 🛡️ Verified Employer Direct Placement

Customer Advisor - Night Stock flow

🏢 B&Q 📍 Luton, East of England, England 💼 Company - Private
Currency:
£11 - £11
£1 - £1 / mo
Verified Corporate Employer (Authorized Corporate Employer)

This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.

Transatlantic Cost of Living & Purchasing Power Benchmark

Verified Analytics
Location Base
Luton, East of England, England
Tier-1 UK Economic Zone
Est. Take-Home Pay
68% - 74% (After PAYE & NI)
Single tax filer baseline
Transatlantic Parity
1.0 GBP ≈ $1.28 USD Living Standard
Direct corporate benchmark

Position Overview & Specifications

About the role

Full time - 39 hours per week
3 Month fixed term contract
Shifts available Monday - Sunday, 9.00pm - 6.00am*
£10.60 per hour (Including £0.25 per hour store specific location allowance + additional £1.50 per hour between 10pm - 5am)
  • Colleagues under 18 are not permitted to work between 10pm-6am
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Stock Flow Customer Advisor and you'll be a big part of this.

Key responsibilities

We’re thinking differently about how we inspire people to create homes that enable them to live better. You’ll think differently about how we make sure we give them the products to go with the ideas. You’ll see that we stock the things our customers need, as well as products that will spark new possibilities. Efficiency and safety will be vital of course, but you’ll get to create too – exploring new solutions and making decisions that will help grow our business, together.

Required skills & experience

A great communicator who can think clearly and make sound plans no matter how busy things get, you’ll feel right at home with us. You’re an organised and analytical thinker, and you know how to keep things simple. You also know how to work as a team – supporting your fellow colleagues and working through what you need to do, together. You’ll be happy to expand your skills by using new technology and learning new ways of working. And you’re flexible enough to work on a rota that includes weekends, evenings and bank holidays. Colleagues under 18 are not permitted to work between 10pm and 6am.

What's in it for me?

As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best. So dependent on the duration of your shift and eligible break entitlement, we will pay you for the time you are on your break, so put your feet up on us!

As part of a great team, you’ll be supported to grow and encouraged to explore new career directions within the business and the wider group. And, because you’ll be inspiring great things for our customers and the whole business, you’ll do work worth caring about.

Find out more about us, including the benefits we offer and our community, sustainability and inclusion projects at bandqcareers.com

If you require any additional support or adjustments to help you make an application, please contact us at recruitment@b-and-q.co.uk

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Candidate Selection & Onboarding Process

1

Application & Resume Screening

Submit your tailored CV/Resume directly to the talent acquisition portal.

2

Technical & Competency Interviews

Virtual interviews with the hiring manager and multidisciplinary team.

3

Formal Offer & Benefits Negotiation

Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.

4

Onboarding & Corporate Integration

Equipment provisioning, team orientation, and commencement of duties.

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Hiring Organization
B&Q

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Location: Luton, East of England, England
Eligibility: Verified Employer Direct Placement
Schedule: Company - Private
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