Product Specialist

Avos

We're a fully funded start-up developing exciting new technology and products in the world of hybrid collaboration, based in Cambridge, UK and we're hiring!

Salary: £30,000 - £50,000 per annum

The Opportunity
We are seeking a highly motivated and detail-oriented individual to join our team as a Product Specialist. As the in-house expert of our products, the Product Specialist will be responsible for manual testing of new software releases, providing training and support to others, and interfacing with our sales and development teams.

Responsibilities:

• Serve as the primary in-house expert on the practical use of our products
• Conduct manual testing of new software releases and physical devices
• Collaborate with sales and other product specialists to share knowledge of new features
• Provide training and support to others on the use of our products
• Work with the documentation team to ensure documentation is up-to-date and accurate
• Customer demos
• Assist with release management
• Troubleshoot and triage issues with the software development team
• Occasional travel to partners and customers

Desired Attributes:

• Excellent customer-facing and communication skills
• Ability to effectively communicate with developers and technical teams
• Proactive and detail-oriented approach to work
• Strong organizational skills and attention to detail

Education:

• A STEM degree with a minimum 2.1 or first-class honours

Experience:

• At least one year of experience working in a technical environment
• Experience with manual testing and interacting with sales and customers

If you are looking for an opportunity to grow your career in a dynamic and fast-paced environment, we encourage you to apply for this exciting role as a Product Specialist.