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🇬🇧 United Kingdom Corridor 🛡️ Verified Employer Direct Placement

Claims Handler - Legal Expenses

🏢 Arc Legal Group 📍 Brierley Hill, England 💼 Company - Private
Currency:
£24,501 - £28,413
£2,042 - £2,368 / mo
Verified Corporate Employer (Authorized Corporate Employer)

This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.

Transatlantic Cost of Living & Purchasing Power Benchmark

Verified Analytics
Location Base
Brierley Hill, England
Tier-1 UK Economic Zone
Est. Take-Home Pay
68% - 74% (After PAYE & NI)
Single tax filer baseline
Transatlantic Parity
1.0 GBP ≈ $1.28 USD Living Standard
Direct corporate benchmark

Position Overview & Specifications

Arc Legal Group, an AmTrust International business, is a specialist provider of legal expenses insurance and related services. We work with insurers, intermediaries, financial institutions, and affinity groups, focusing upon delivering bespoke solutions providing 'best in market' legal advice and case handling.

We are currently looking for a Claims Handler to join us, ideally based within reach of our Brierley Hill office.

This customer facing role is to support our wider claims team managing a portfolio of Legal expenses insurance claims from initial notification to final resolution.


Duties will include but are not limited to:

  • Preparing and issuing appropriate new claims letters/forms and statements to the client and/or solicitors within specified timescales

  • Management of live claims including reviewing responses from solicitor and negotiation terms of instruction.

  • Keep accurate and complete records of communications and business transactions in accordance with company procedures.

  • Carry out all work in accordance with agreed service standards and FCA regulations

The ideal candidate will have excellent customer service skills and attention to detail, great problem-solving skills and some legal knowledge and/or claims environment is preferable but not essential.

Along with basic contractual benefits, such as 25 days holidays and pension, we offer a host of other benefits including free insurances (Life Assurance, Income Protection and Travel), a free Fitbit, free fruit delivered to the office twice a week and 24/7 virtual GP support.


For more information and to show your interest, submit your CV and we will be in touch

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Candidate Selection & Onboarding Process

1

Application & Resume Screening

Submit your tailored CV/Resume directly to the talent acquisition portal.

2

Technical & Competency Interviews

Virtual interviews with the hiring manager and multidisciplinary team.

3

Formal Offer & Benefits Negotiation

Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.

4

Onboarding & Corporate Integration

Equipment provisioning, team orientation, and commencement of duties.

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Hiring Organization
Arc Legal Group

Apply for this Position

Location: Brierley Hill, England
Eligibility: Verified Employer Direct Placement
Schedule: Company - Private
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