Advice and Information Team Leader
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Position Overview & Specifications
Recruitment: Advice and Information Team Leader at Age UK Redbridge, Barking and Havering
Salary:£29,000 p.a.
Working Hours: Full Time 35 hours per week
Closing date: Monday, 27th February 2023 – 12pm
Proposed interview date: Friday, 3rd March 2023
Age UK Redbridge, Barking & Havering offers an Advice & Information service to support older people living in the boroughs of Redbridge, Barking & Dagenham and Redbridge which is free, independent and confidential to older people, their relatives, carers and friends. The Team Leader is required to work independently and provide line management for a small team of Advice and Information Workers and Volunteers as well as manage their own caseload but be part of the wider team and be aware of the other services provided by Age UK Redbridge, Barking & Havering. Working closely with the Admin Support Volunteer and Advice Workers to triage, allocate and prioritise referrals based on the urgency of the referral.
Good IT skills are required and familiarity with Charity Log would be useful as well as Knowledge of relevant quality assurance systems.
To apply: Please check our website for further details and a full application pack https://www.ageuk.org.uk/redbridgebarkinghavering/about-us/work-for-us/
Completed application forms and Equal Opportunities Forms should be returned to admin or alternatively post to Recruitment, Age UK Redbridge, Barking and Havering, 4th Floor, 103 Cranbrook Road, Ilford, Essex, IG1 4PU.
Only candidates who meet the essential criteria will be shortlisted
Only successfully shortlisted candidates will be contacted for interviews
Job Types: Full-time, Permanent
Salary: £29,000.00 per year
Benefits:
- Company pension
Schedule:
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Ilford, IG1 4PU: reliably commute or plan to relocate before starting work (required)
Experience:
- Advice and Information: 1 year (required)
Work Location: One location
Application deadline: 27/02/2023
Reference ID: 02/23
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Advice and Information Team Leader • Age UK Redbridge, Barking & Havering
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