Customer Service Station Assistant

Pay rate: £11.50 per hour with an increase after 12 weeks.
Shifts: Various - This role will be occasional shifts when requested by the client. The role is best suited for someone who is retired, looking for a second job or students as this will be a 0 hour contract. You nwill receive ramp training.

As the first or last point of contact on a customer's journey, you'll be assisting the customers in the station with queries and offering assistance as when required at Reading station. Helping the public to ensure they understand where to go during their journey, help them in and around the station and providing excellent customer care!

You will be involved in....

• Supporting with ramp assistants on the platforms
• Supporting customers needing assistance
• Ensuring the safety of the station environment
• Providing a friendly and personable service

What are we looking for?

We are looking for focused and flexible people, able to balance safety and customer service at all times. It's a challenging but rewarding role offering a first step into our industry and potentially the start of a career path within our business.

You will need to:

• Have a professional, but fun approach to your work.
• Be passionate about providing amazing customer service.
• Love working as part of a team, but able to work independently too.
• Have first class interpersonal skills.
• Love the buzz of a busy environment, be able to keep your cool under pressure.
• Be safety conscious - able to spot and anticipate risk.

Please note a zero-alcohol tolerance is to be adhered to working on the railway and candidates cannot turn up under the influence of alcohol.

INDKU17

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

To speak to a recruitment expert please contact Vicki Girling